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This website was created by INVIDIA

NEED HELP NOW! CONTACT US

CHANNELS

Start getting help today

Already an existing customer or have questions, then contact us using these channels, or order a plan to start

WEB PORTAL

WEB PORTAL

Click here to access our web portal

Create a new ticket or enquire about an existing one via our web portal

EMAIL

help@askjohn.support

Email us at this address

LIVE CHAT

Chat to us live via online chat

TELEPHONE

See your welcome email for the number to call

Log a new urgent request via our national toll free number (not a free call when calling from a mobile phone)

8am to 8pm Monday to Friday and 10am to 5pm Weekends. Closed ACT/NSW public holidays

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